Former Apple Employee
In the Macintosh Business Since 1992
I've worked on virtually every Macintosh ever made from the original Mac in 1984. I've seen pretty much every hiccup a Mac can have and my years as an Apple certified technician have given me a rare insight into how Apple works and all of the 'known issues' various Mac have had over the years. All this has given me the ability to quickly diagnose and repair virtually any problem you may have because I've encountered them all! I have also done technical support for Apple in Austin as well as purchasing, technical support, customer service and training for several other Apple related companies.
Bill Jagitsch ... aka Jag ... is a blues musician and the owner of Jagwerks here in Central Arkansas. I don't usually give references ... but when I do ... it's well deserved. If your computer is an Apple Mac ... and needs repairs ... Jag is the man! The hard drive on my Mac was wiped out by an apparent electrical surge ... Jag came by within an hour of my call ... picked it up ... took it to his shop where he replaced the hard drive, saved my data, upgraded the operating system and doubled the memory ... and then he brought it back to me later that evening. His cost for this service was a very reasonable $240. The cost for his rare speed and professionalism ... PRICELESS! Thanks Jag! I love my new Mac." Dugan King
"I'm glad you're in business because I love having someone trustworthy to refer my clients to when their beloved Macs breakdown. "
Cindy Greene, Moving To Mac.
"Jag has saved me from two Mac panic attacks! You've been there: "My entire life is on my Mac and I'll certainly die if I'm without it for even an hour!" He quickly diagnosed the problem both times and repaired quickly - like overnight - and clearly I'm still alive. Quality, fast service with a smile. Technology being what it is, there will be another Mac attack and I'll call Jag to bail me out!" - Cindy F.
"I have a MacBook that is over 5 years old. Twice, I dropped it and ruined the hard drive and once I had a problem with the screen. In all situations, he quickly repaired my Mac. He is professional and easy to work with. His knowledge of Mac is excellent. I trust Bill to do needed repairs without trying to upsell you on services I would highly recommend him for your needed repairs." - Deb F.
"Jag was great to work with; he was prompt, professional and courteous. Most important, he made my MacBook Pro scream. Upgraded RAM, installed new Solid State Drive and replaced the old battery)" Tim D.
"Jag was able to restore my macbook with a new hard drive and got it back and running. He was super fast in picking it up and delivering it back the next day and very knowledgable about macs. highly recommend his services." - James N.
If you're a Mac user and need some work done on your hardware I highly recommend Bill Jagitsch. Bill replaced a cracked screen on my MacBook. It was affordable and perfectly done. Bill knows what he's doing when it comes to Macs and Cigar box guitars. Tell him I sent you! - Pat Howell
Thanks Jag, you're the best. Macbook Pro back up and running with a new hard drive and OS. Turn-around time was super fast. I have a new go-to guy for my Mac needs..! - Scott Smith
Jag is awesome! I am hesitant to hand over my computer to someone, but I would trust Jag to work with my computer anytime. - Josh Lee
Thanks for your help! As always, I appreciate your expertise! - Ellen Hammond Hagood
Honest. Reasonable. After 2 separate hardware fixes I can also say reliable. Would recommend! - Casey Franks "Here at the studio we use Apple around here and with great computing power comes great set backs or computing problems and thats why we go to JagWerks Mac Repair for all of our Apple computer repairs. Jag runs his buisness at home and works fast I might add plus he used to work for Apple and knows all the in's and outs of how to quickly find the problem and fix it. His deals are great along with his service! So if you have a Mac tablet, phone, desktop or laptop and it needs repairs then take it to Jag."- GameGasm
Bill 'Jag' Jagitsch