JagWerks Macintosh Repair
Since 1992, Apple Certified, Former Apple Employee
Bill 'Jag' Jagitsch
Click To Dial
I have done technical support for Apple in Austin as well as purchasing, technical support, customer service and training for several other Apple related companies. I've worked on virtually every Macintosh ever made from the original Mac in 1984. I've seen pretty much every hiccup a Mac can have and my years as an Apple certified technician have given me a rare insight into how Apple works and all of the 'known issues' various Mac have had over the years. All this has given me the ability to quickly diagnose and repair virtually any problem you may have because I've encountered them all!
I have long relationships with dozens of Apple parts vendors for screens, logic boards, batteries, ssd drives, memory etc. which allows me to get you the BEST price on Apple parts. Many repairs are completed the next day.
"I'm glad you're in business because I love having someone trustworthy to refer my clients to when their beloved Macs breakdown. "
Cindy Greene, Moving To Mac.
"Jag has saved me from two Mac panic attacks! You've been there: "My entire life is on my Mac and I'll certainly die if I'm without it for even an hour!" He quickly diagnosed the problem both times and repaired quickly - like overnight - and clearly I'm still alive. Quality, fast service with a smile. Technology being what it is, there will be another Mac attack and I'll call Jag to bail me out!" - Cindy F.
"I have a MacBook that is over 5 years old. Twice, I dropped it and ruined the hard drive and once I had a problem with the screen. In all situations, he quickly repaired my Mac. He is professional and easy to work with. His knowledge of Mac is excellent. I trust Bill to do needed repairs without trying to upsell you on services I would highly recommend him for your needed repairs." - Deb F.
"Jag was great to work with; he was prompt, professional and courteous. Most important, he made my MacBook Pro scream. Upgraded RAM, installed new Solid State Drive and replaced the old battery)" Tim D.
If you're a Mac user and need some work done on your hardware I highly recommend Bill Jagitsch. Bill replaced a cracked screen on my MacBook. It was affordable and perfectly done. Bill knows what he's doing when it comes to Macs and Cigar box guitars. Tell him I sent you! - Pat H.
Thanks Jag, you're the best. Macbook Pro back up and running with a new hard drive and OS. Turn-around time was super fast. I have a new go-to guy for my Mac needs..! - Scott Smith
Thanks for your help! As always, I appreciate your expertise! - Ellen H.
Very happy! Fair pricing and fast turn-around in my situation. A real asset to the Mac community. Kevin P.
I had lost several hundred pictures on an external hard drive and couldn't find anyone that could retrieve them inexpensively. JagWerks did just that -- Fast and inexpensively. I'm so thrilled to have my pictures back. Great, fast economical service. I highly recommend him! Ellen K. "Here at the studio we use Apple around here and with great computing power comes great set backs or computing problems and thats why we go to JagWerks Mac Repair for all of our Apple computer repairs. Jag runs his buisness at home and works fast I might add plus he used to work for Apple and knows all the in's and outs of how to quickly find the problem and fix it. His deals are great along with his service! So if you have a Mac tablet, phone, desktop or laptop and it needs repairs then take it to Jag."- GameGasm
Apple Genius Bar Misdiagnoses A Video Issue